Have a question? Do not hesitate to consult our FAQ for exhibitors at the food production trade show.
  • The dates and the schedules
  • Access Exhibitor area
  • Registration
  • My stand and the equipment
  • The badges
  • Invitations
  • Communication/catalog
  • The mobile application
  • Orders and invoices
  • The assembly and dismantling
  • Access to the Exhibition Center
  • Accommodation
  • Miscellaneous
  • What are the dates and times of the show?

    Access to the show for exhibitors (when the show is open) is from 22 to 24 April 2024 from 8am to 6.30pm and on 25 April 2024 from 8am to midnight.

    Access to the show for the public is from 22 to 24 April 2024 from 10am to 6pm and on 25 April 2024 from 10am to 5pm.

  • How do I access my customer/exhibitor area?

    Your exhibitor area can be accessed at the following address.

    Click on the "Log in" button, then enter the e-mail address associated with your registration and your password.

  • I've lost/forgotten my password for my exhibitor area. How can I get it back?

    Access codes to your exhibitor area will no longer be sent to you by e-mail.

    If you have lost or forgotten your password, simply enter your login details and click on "Forgotten password". A reset link will automatically be sent to you by e-mail, to the address of the exhibition manager.

    Remember to add the email: no-reply@comexposium-email.com to your address book.

  • I already took part in last year's show? Can I reuse my customer account (email address + password) to register for the next edition?

    Your customer account is active from one year to the next. Simply go here to register for the new edition using the login and password from the previous session.

    If you are exhibiting at several Comexposium shows, the login and password are also the same.

  • What are the prerequisites for registering as an exhibitor?

    If one or more companies share your stand, indicate the number of partners who will be present: "co-exhibitor pack".

    If you are responsible for a themed pavilion and are directly organizing the participation of several exhibitors, indicate the number of companies who will be present on your pavilion: "collective direct pack".

    If you wish to represent the products of other companies, indicate the number of brands: "represented company pack". They will appear on the list of exhibitors on the event website".

  • Who are my trade fair contacts for registration?
    Your sales contact is the best person to contact for your registration. You can find all the information about our team here.
  • Can several people exhibit on the same stand?

    Yes, to register a co-exhibitor or group exhibitor, the direct exhibitor or organizer must first order the corresponding item from the online shop.

    For example, for a co-exhibitor, the "Co-exhibitor Pack" item must be ordered.

    This order can be placed either when registering, or once the registration has been validated in the online shop in the customer/exhibitor area. Once the order has been placed, the exhibitor then fills in the information associated with this registration in his exhibitor space in the "Partners" tab, then "Declare my partners".

    Once this information has been entered, the exhibitor must wait for the Organizer to validate it before his partner company can be included in the list of exhibitors on the website.

  • Can we choose our location?

    You can inform your sales representative of your preferred location, and they will do their utmost to accommodate you. Notification of your pitch will be sent to you as soon as the plan is ready.

    You must have paid your deposit in order to be allocated a pitch.

  • What documents do I need to register?
    If you are a foreign company, you will be asked to provide a Kbis with all your contact details : intra-Community VAT number or business certificate so that you can be invoiced without VAT (VAT is still compulsory on badges, invitations and car parks).
  • What is the deadline for finalizing your registration?
    You have until the day before the show opens on 21 April 2024 to register (subject to space availability).
  • Who can I contact once I've registered?
    Once you have registered for the show, your privileged contacts are the customer relations managers: djazagro@comexposium.com.
  • What methods of payment are accepted?

    You can pay by bank transfer or credit card.

    • Bank transfer:

    The bank details for making a transfer can be found directly on your invoice, your order form and available if required directly in your customer area > Financial Area tab > Invoices & Payments.


    • Credit card:

    Payment by credit card is made directly in your customer area: Financial Area > Invoices & Payments tab.

  • What are the insurance rules at the show?
    You'll find the insurance rules in the general terms and conditions
  • What are the different stand options?

    We offer different types of stand. Contact our sales team to find out more.

    You can also find details of our offers on the simulation tool.
  • Where can I find information about my stand?

    You can find the type of stand ordered in your exhibitor area, Financial Area tab > orders.

    For more details on your stand type, please refer to the exhibitor guide.

  • What colour will the carpet in the aisles be?
    The color of the carpet depends on each edition.
  • Where can I find the architectural regulations?
    You can find the architectural regulations in the exhibitors' guide.
  • I have a bare stand. Who can I send my plan to?
    If you have a bare stand, you must send your plan to the following address: marc.poisson@t2prod.fr.
  • I have an equipped stand. Who should I send my plan to?
    If you have an equipped stand, the service provider will contact you directly.
  • How can I order additional services?

    Stand-related services can be ordered via the online shop (stand fitting, electricity, furniture, parking, flowers, audiovisual equipment, etc.). 

    You can pay by bank transfer, credit card.

    Bank transfer:

    • The bank details for making a transfer can be found directly on your invoice, your order form and, if required, directly in your customer area > Financial Area tab > Invoices & Payments.

    Credit card:

    • Payment by credit card is made directly in your customer area: Financial Area > Invoices & Payments tab.

    (Please note: some additional cobra or naço stand design services must be ordered from creative designers). 

  • What is the purpose of the forms in the exhibitor area?
    The forms are compulsory for all exhibitors to ensure the smooth running of the show and everyone's safety. You will find the security notice to fill in in the "Participation" tab.
  • I'm planning to have a machine running on my stand. What should I do?

    I fill in the online form "Machine in operation" (one form per machine) in the exhibitor guide.

    This form enables us to:

    • Assist you with the installation of your machine during the assembly period.
    • Give the necessary information to the safety officer who will come and check that your installation complies with the show's safety regulations
    • Pass on the information to visitors to the show, as part of a "machines in operation" tour specially created to encourage them to come to your stand and see your machine demonstrations.
  • Where can I find all the regulations, terms and conditions, etc.?
    The various regulations can be downloaded from your customer/exhibitor area, under the "Practical information" tab.
  • How many exhibitor badges am I entitled to?
    The quota of badges allocated to exhibitors is 1 badge/3m².
  • How do I get my exhibitor badges?
    You can edit and download your exhibitor badges from your exhibitor area. Please note that you will need a unique email address for each badge you edit. Once created, you can download them individually or as a PDF file.
  • How can I personalise my exhibitor badges?
    You can personalise them in your exhibitor area under the tab and heading "Badges & Invitations" > "Exhibitor badges" or by clicking on the button in the "Home" tab.
  • How can I buy additional exhibitor badges?
    You can make a request to the sales team.
  • Am I entitled to invitations?
    E-invitations are included in your exhibitor pack.
  • Where will I receive the paper invitations?
    There are no paper invitations.
  • How do I use my e-invitations?
    In the "Badges and invitations" section of your exhibitor area, you will soon be able to access your e-invitations and send them by e-mail to your customers.
  • How can I buy extra invitations?
    You can buy additional invitations in the shop in your Djazagro exhibitor area.
  • How do I register for the catalogue?
    You can register for the catalog by logging on to your exhibitor area via the "Communication" tab.
  • Where can I find the mediakit?
    Log in to your exhibitor area and click on the "Communications" tab.You'll find the media kit.
  • How can I order communication tools?
    To order communication tools, go to the "Shop" tab in your exhibitor area. If you need more information, you can download the catalog of communication tools.
  • When can I download the web application?
    There is no mobile application.
  • I haven't received my invoice. How can I get it back?

    You can find it in your exhibitor area: Financial area > Invoices and payment.

    If you do not see it, it is because it has not yet been sent to you and will be as soon as possible by our invoicing department. If you are not paying, you will not have access to the invoices and we advise you to contact the company responsible for paying for your participation directly.

    An e-mail will be sent to you to inform you of the availability of the invoice/credit note on their customer area.

    Invoices/credits are only sent by post.

  • How do I change/cancel my order?

    You can delete or modify an order in "basket" status (the order has not yet been validated).

    Once the order has been validated by the exhibitor, it can no longer be deleted or modified. We invite you to make a request by e-mail: djazagro@comexposium.com. Once the modification has been made in the back office, the exhibitor will receive an email confirming the modification. Cancellations/modifications are only possible up to a certain date. Once the service has been installed, it cannot be cancelled or modified.

  • Where can I view my ordered items?
    You can consult all your orders in your exhibitor area under the tab "Financial area > Orders and or > Items ordered".
  • Can someone else place orders for me?

    Exhibitors may create users, known as "participation contacts" in their exhibitor area, to whom they may delegate the right to place orders and complete forms (as desired).

    The user may place orders on behalf of the exhibitor.

    The exhibitor remains the decision-maker. He will be able to validate orders placed or refuse them. Valid orders are invoiced in the exhibitor's name. An email is sent for each action carried out on the exhibitor's account.

    On the billing address, the person placing the order has the option of selecting the payer.

  • How can you delegate your orders to a stand designer, decorator or other service provider?
    • In the Company field, Select a company or Create a new one
      • If selected, the form is automatically pre-filled
      • If a new one is created, fill in the fields
    • Click on the Next button
    • In the Stand decorator contacts field, Select or Create a new one
    • Click on the Validate button

    Warning: all orders placed by the decorator will be invoiced directly to him. The exhibitor has no visibility of orders placed.

  • Where can I find the salon's bank details?
    You will find the salon's bank details at the bottom of your invoices and at the bottom of your order forms.
  • How is VAT recovered?
    For all information and procedures concerning a VAT refund claim, please contact our tax representative directly: Tevea International - mail@tevea.com.
  • Can I pay in several instalments?
    All our terms of payment can be found in our General Terms and Conditions, please refer to them.
  • What are the dates for assembly and dismantling?

    Bare stands from 18 April.

    Equipped stands from 20 April.

  • How do I order assembly/dismantling badges for my service providers and subcontractors?

    Assembly/disassembly badges for your service providers and subcontractors will be available at the entrance to the halls from the start of assembly.

    They will be distributed by the security service set up by the organizer.

    They are not valid during the period when the show is open to the public.

  • I have a logistical question. Who can I contact?

    If you have any logistical questions, please consult our exhibitor's guide.  

    If this does not contain the answer to your question, please contact our team by e-mail at the following address: djazagro@comexposium.com.

  • I would like technical and logistical information. What should I consult?
    All this information can be found in the exhibitor's technical guide, which can be downloaded from your exhibitor area.
  • What address should I send my equipment to?

    The address to be given is as follows:

    • Name of your company / Pavilion / Stand number
    • Name of a contact person present on site / Mobile number
    • SAFEX / Palais des Expositions, Pins maritimes
    • 16000 ALGER - Algérie


    Warning: Delivery and reception are carried out under the responsibility of the exhibitor and in his presence on the stand. Neither SAFEX nor the organiser can be held responsible in any way.

  • How can I get to the pavilions by vehicle?
    You must go to the parking area designated for exhibitors.
  • Where can I park my car while the show is being set up?
    You must go to the parking area designated for exhibitors.
  • I have a disability. How can I get parking as close as possible to the show?
    Contact the Customer Relations Officer: djazagro@comexposium.com.
  • Where can I find the list of exhibitors?
    The list of registered exhibitors can be found on the show website.
  • I'm an exhibitor and I need a visa. What should I do?
    Request an invitation letter from your exhibitor area - badges and invitations tab
  • How do I go about organising a cocktail party on my stand?
    Consult the exhibitor's guide.
  • I need a translator. What should I do?
    We do not have any translation services listed, but we invite you to get in touch with your sales contact.
  • I need hosts and hostesses at my booth. What can be done?
    Please get in touch with your sales contact.
  • I want to play music on my stand. Is this allowed?
    We invite you to consult the exhibitor's guide.
  • Can I bring my dog?
    Animals are not admitted to the shows, with the exception of guide dogs.